Returns & Refunds
We accept returns within 30 days of delivery, provided that the items are unused, unwashed, and in their original condition.
Return Process
Once your returned item is received at our facility, it may take up to 20 business days to be processed. Refunds will be issued to the original payment method once processing is complete.
Exchanges
We do not offer direct exchanges. If you would like a different size or style, please return your item for a refund and place a new order on our website.
If you have any questions regarding returns or refunds, please contact us at contact@ib-ip.com.
